Have any questions?
- General
- Payments
- Refunds
- Returns
- Shipping
Will you restock items marked as "restock"?
To inquire about restocking items that are currently out of stock or marked as "restock," follow these steps: Check the Website: Visit the website and search for the item you're.
Will I receive the same product as shown.
At Ithyaraa Fashions, we make it a priority to ensure you receive the exact product you see in the picture. We are committed to maintaining the highest standards of accuracy.
What if Ithyaraa delivers damaged or wrong product?
This is unlikely however, in case you receive a damaged/wrong product; please write to us on customercare@ithyaraa.com or contact customer support, within 24 hours of receiving the order. Concern will.
For Cash-on-Delivery orders, can I check the package.
Our courier partner will hand over the package to you only once the payment has been made. Please do not accept the package if it is tampered.
Is there a shipping fee? Is Cash On.
A Standard Shipping fee will be applicable, and Cash On Delivery payment option is available at locations covered by our courier partners.
The delivery address I mentioned is incorrect?
It is your responsibility to provide the correct shipping/delivery address for your order. If the wrong delivery address is provided, we will not refund your purchase or replace the goods..
What if I miss my delivery?
Our courier partner will try to attempt delivering your order thrice; each attempt on a consecutive day. So if you have missed the delivery please do not worry, we will.
How long does it take to deliver my.
Your order will be dispatched from our warehouse within 24-48 hours of placing the order. Your order will be delivered to you within 2-10 days depending on your location.
Can Ithyaraa cancel the order?
Ithyaraa reserves the right to cancel an order at any point of time before shipping. In such cases customers will be refunded in full at the original payment mode for.
Do you offer international shipping?
Yes, Contact customer support for International Shipping
Can I change the shipping address of the.
No. You cannot change the address once the order is placed
I forgot my password?
Do not worry! Select Forgot Password next to the password field and follow on screen instructions.
Should I register?
It is mandatory to have a Ithyaraa account to shop your favourite Ithyaraa outfits. Having a Ithyaraa account not only entitles you to special offers, but also helps you maintain.
For Cash-on-Delivery orders, can I check the package.
Our courier partner will hand over the package to you only once the payment has been made. Please do not accept the package if it is tampered.
My transaction failed but the money was deducted.
We regret the inconvenience caused. Please email us your transaction details at customercare@ithyaraa.com and we will look into it immediately. If your money has not reached us, it will surely.
What payment methods can i choose from?
We accept Master Card, Visa credit, debit and other credit cards. We also have an option of net banking, wallets and cash on delivery.
I just returned my order. When will I.
Refunds will be issued only if the returned products reach us as per our return guidelines. Refunds are issued via the original payment method and will normally appear within 10.
Are there any charges for return?
There are no charges for returns if your area is serviceable for return pickup by our courier partners. In case your area is not serviceable, you can still return the.
I just returned my order. When will I.
Refunds will be issued only if the returned products reach us as per our return guidelines. Refunds are issued via the original payment method and will normally appear within 10.
How can I return or replace a product?
To return or replace a product, follow these steps: Review the Return Policy: Start by checking the return policy to ensure the item is eligible for return or replacement. Pay.
For Cash-on-Delivery orders, can I check the package.
Our courier partner will hand over the package to you only once the payment has been made. Please do not accept the package if it is tampered.
Is there a shipping fee? Is Cash On.
A Standard Shipping fee will be applicable, and Cash On Delivery payment option is available at locations covered by our courier partners.
Can I track my order in real-time?
Yes, you can track your order in real-time. Once your order is shipped, we’ll send you a tracking link via email or SMS so you can monitor its status
